/* ==== Tokens ==== */
@font-face{font-family:'Estedad';src:url('../fonts/Estedad-Medium.woff2') format('woff2');font-weight:500;font-display:swap}
@font-face{font-family:'Estedad';src:url('../fonts/Estedad-Bold.woff2') format('woff2');font-weight:700;font-display:swap}
:root{
  --cream:#FFF9F2; --blush:#F9E8E8; --rose:#D98F9A; --rose-deep:#A65463; --sage:#A8B9A0; --butter:#F4D58D;
  --ink:#302A28; --muted:#756B67; --white:#fff; --line:#EFE3DA;
  --r:18px; --r-sm:12px; --shadow:0 6px 24px rgba(48,42,40,.07); --shadow-lg:0 18px 48px rgba(48,42,40,.12);
  --font-head:'Estedad','Vazirmatn',Tahoma,sans-serif; --font-body:'Vazirmatn',Tahoma,sans-serif;
  --ease:cubic-bezier(.22,.7,.2,1);
}
*,*::before,*::after{box-sizing:border-box}
html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}
body{margin:0;background:var(--cream);color:var(--ink);font-family:var(--font-body);font-size:16px;line-height:1.85;-webkit-font-smoothing:antialiased}
img{max-width:100%;height:auto;display:block}
a{color:inherit;text-decoration:none}
h1,h2,h3,h4{font-family:var(--font-head);font-weight:700;line-height:1.4;margin:0 0 .5em}
p{margin:0 0 1em}
ul,ol{margin:0;padding:0;list-style:none}
button,input,select,textarea{font:inherit;color:inherit}
:focus-visible{outline:3px solid var(--rose);outline-offset:3px;border-radius:6px}
.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.skip-link{position:absolute;top:-60px;inset-inline-start:12px;background:var(--ink);color:#fff;padding:8px 14px;border-radius:10px;z-index:200}
.skip-link:focus{top:8px}
.container{width:min(1200px,100% - 40px);margin-inline:auto}
.center{text-align:center}.muted{color:var(--muted)}
.inline-form{display:inline}.icon{flex:none}
[hidden]{display:none!important}

/* ==== Buttons ==== */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:48px;padding:0 26px;border:1.5px solid transparent;border-radius:999px;font-weight:600;cursor:pointer;transition:transform .2s var(--ease),background .2s,color .2s,box-shadow .2s;text-align:center}
.btn:hover{transform:translateY(-2px)}
.btn:active{transform:translateY(0)}
.btn-primary{background:var(--rose);color:var(--ink)}.btn-primary:hover{background:#cf7f8c}
.btn-dark{background:var(--ink);color:var(--cream)}.btn-dark:hover{background:#463e3b}
.btn-ghost{background:transparent;border-color:var(--ink);color:var(--ink)}.btn-ghost:hover{background:var(--ink);color:var(--cream)}
.btn-sm{min-height:42px;padding:0 16px;font-size:.92rem}
.btn-block{display:flex;width:100%}
.btn[disabled]{opacity:.5;cursor:not-allowed;transform:none}
.btn-row{display:flex;gap:12px;flex-wrap:wrap}
.btn.is-loading{position:relative;color:transparent!important;pointer-events:none}
.btn.is-loading::after{content:"";position:absolute;width:18px;height:18px;border:2px solid var(--cream);border-top-color:transparent;border-radius:50%;animation:spin .7s linear infinite}
.btn-primary.is-loading::after{border-color:var(--ink);border-top-color:transparent}
@keyframes spin{to{transform:rotate(360deg)}}

/* ==== Announcement + header ==== */
.announce{background:var(--ink);color:var(--butter);text-align:center;font-size:.88rem;padding:8px 16px}
.site-header{position:sticky;top:0;z-index:60;background:rgba(255,249,242,.92);backdrop-filter:saturate(1.4) blur(10px);border-bottom:1px solid transparent;transition:border-color .25s,box-shadow .25s}
.site-header.is-scrolled{border-color:var(--line);box-shadow:0 4px 18px rgba(48,42,40,.06)}
.header-inner{display:flex;align-items:center;gap:24px;min-height:72px}
.logo{display:inline-flex;align-items:baseline;gap:4px;font-family:var(--font-head);font-weight:700;font-size:1.6rem;white-space:nowrap}
.logo-heart{color:var(--rose);font-size:1.2rem}
.logo img{height:40px;width:auto}
.main-nav{flex:1}
.nav-list{display:flex;gap:6px;flex-wrap:wrap}
.nav-list a{display:block;padding:6px 14px;border-radius:999px;font-weight:500;color:var(--muted);transition:background .2s,color .2s}
.nav-list a:hover,.nav-list a.is-active{background:var(--blush);color:var(--ink)}
.header-tools{display:flex;align-items:center;gap:4px;margin-inline-start:auto}
.icon-btn{position:relative;display:inline-grid;place-items:center;width:46px;height:46px;background:none;border:0;border-radius:50%;cursor:pointer;color:var(--ink);transition:background .2s}
.icon-btn:hover{background:var(--blush)}
.badge-count{position:absolute;top:2px;inset-inline-start:2px;min-width:20px;height:20px;padding:0 5px;border-radius:999px;background:var(--rose);color:var(--ink);font-size:.72rem;font-weight:700;line-height:20px;text-align:center}
.menu-btn{display:none}
.search-panel{border-top:1px solid var(--line);background:var(--cream);padding:14px 0}
.search-panel form{display:flex;gap:10px}
.search-panel input{flex:1}

/* ==== Mobile menu / overlay ==== */
.overlay{position:fixed;inset:0;background:rgba(48,42,40,.42);z-index:70;opacity:0;transition:opacity .25s}
.overlay.is-open{opacity:1}
.mobile-menu{position:fixed;top:0;bottom:0;inset-inline-start:0;width:min(84vw,340px);background:var(--cream);z-index:80;padding:16px 20px 24px;display:flex;flex-direction:column;gap:12px;transform:translateX(100%);visibility:hidden;transition:transform .3s var(--ease),visibility .3s}
.mobile-menu.is-open{transform:none;visibility:visible}
.mm-head{display:flex;align-items:center;justify-content:space-between}
.mm-list a{display:block;padding:14px 4px;font-size:1.1rem;font-weight:500;border-bottom:1px solid var(--line)}
.mm-foot{margin-top:auto;display:grid;gap:10px}
body.scroll-lock{overflow:hidden}

/* ==== Cart drawer ==== */
.cart-drawer{position:fixed;top:0;bottom:0;inset-inline-end:0;width:min(100vw,420px);background:var(--white);z-index:90;display:flex;flex-direction:column;box-shadow:var(--shadow-lg);transform:translateX(-100%);visibility:hidden;transition:transform .32s var(--ease),visibility .32s}
.cart-drawer.is-open{transform:none;visibility:visible}
.drawer-head{display:flex;align-items:center;justify-content:space-between;padding:12px 20px;border-bottom:1px solid var(--line)}
.drawer-head h2{margin:0;font-size:1.2rem}
.drawer-content{display:flex;flex-direction:column;flex:1;min-height:0}
.drawer-body{flex:1;overflow-y:auto;padding:16px 20px}
.drawer-foot{padding:16px 20px 20px;border-top:1px solid var(--line);display:grid;gap:10px;background:var(--cream)}
.drawer-items{display:grid;gap:16px}
.drawer-item{display:grid;grid-template-columns:72px 1fr auto;gap:12px;align-items:start}
.drawer-item img{width:72px;height:90px;object-fit:cover;border-radius:var(--r-sm);background:var(--blush)}
.di-info{display:grid;gap:4px}.di-name{font-weight:600;line-height:1.5}.di-price{color:var(--muted);font-size:.9rem}
.qty{display:inline-flex;align-items:center;border:1px solid var(--line);border-radius:999px;width:max-content}
.qty button{width:34px;height:34px;display:grid;place-items:center;background:none;border:0;cursor:pointer;border-radius:50%}
.qty button:hover{background:var(--blush)}.qty span{min-width:28px;text-align:center;font-weight:600}
.totals{margin:0;display:grid;gap:6px}.totals div{display:flex;justify-content:space-between;gap:12px}
.totals dt{color:var(--muted)}.totals dd{margin:0;font-weight:600}.totals .grand{padding-top:8px;border-top:1px dashed var(--line);font-size:1.05rem}
.totals .grand dt{color:var(--ink);font-weight:700}
.ship-progress{margin-bottom:16px;font-size:.9rem}.ship-progress p{margin:0 0 6px}
.ship-progress .bar{height:8px;background:var(--blush);border-radius:999px;overflow:hidden}
.ship-progress .bar span{display:block;height:100%;background:var(--sage);border-radius:inherit;transition:width .4s var(--ease)}

/* ==== Toast ==== */
.toast-wrap{position:fixed;inset-inline:0;bottom:20px;z-index:120;display:flex;flex-direction:column;align-items:center;gap:10px;pointer-events:none;padding:0 16px}
.toast{background:var(--ink);color:var(--cream);padding:12px 20px;border-radius:14px;box-shadow:var(--shadow-lg);max-width:460px;animation:toastIn .3s var(--ease);pointer-events:auto}
.toast.success{border-inline-start:5px solid var(--sage)}.toast.error{border-inline-start:5px solid var(--rose)}
.toast.out{opacity:0;transform:translateY(8px);transition:.3s}
@keyframes toastIn{from{opacity:0;transform:translateY(12px)}}

/* ==== Sections ==== */
.section{padding:88px 0}
.section-tint{background:var(--white)}.section-blush{background:var(--blush)}
.section-head{max-width:640px;margin:0 auto 40px;text-align:center}
.section-head h2{font-size:clamp(1.6rem,3vw,2.3rem);margin-bottom:.2em}
.section-head p{color:var(--muted);margin:0}

/* Hero: the one memorable element = tilted product tiles */
.hero{padding:48px 0 72px;overflow:hidden}
.hero-grid{display:grid;grid-template-columns:1.05fr 1fr;gap:56px;align-items:center}
.hero-copy h1{font-size:clamp(2.2rem,5.2vw,4rem);line-height:1.3;letter-spacing:-.01em;margin-bottom:.4em}
.hero-copy p{font-size:1.15rem;color:var(--muted);max-width:30em}
.hero-actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:28px}
.hero-notes{display:flex;gap:10px 22px;flex-wrap:wrap;margin-top:32px;color:var(--muted);font-size:.92rem}
.hero-notes li::before{content:"♡";color:var(--rose);margin-inline-end:6px}
.hero-visual{position:relative;min-height:520px}
.hero-single{width:100%;border-radius:var(--r);box-shadow:var(--shadow-lg);object-fit:cover;aspect-ratio:5/6}
.hero-tile{position:absolute;width:56%;border-radius:var(--r);overflow:hidden;box-shadow:var(--shadow-lg);border:6px solid var(--white);background:var(--white)}
.hero-tile img{width:100%;aspect-ratio:4/5;object-fit:cover}
.hero-tile-1{top:0;inset-inline-start:2%;transform:rotate(-4deg);z-index:2}
.hero-tile-2{top:22%;inset-inline-end:0;transform:rotate(5deg);z-index:1}
.hero-tile-3{bottom:0;inset-inline-start:22%;transform:rotate(-1.5deg);z-index:3;width:46%}
.hero-visual::before{content:"";position:absolute;inset:8% 6% 4%;background:var(--blush);border-radius:48% 52% 46% 54%/50% 44% 56% 50%;z-index:0}
.hero-copy{animation:rise .7s var(--ease) both}
.hero-tile{animation:rise .8s var(--ease) both}.hero-tile-2{animation-delay:.12s}.hero-tile-3{animation-delay:.24s}
@keyframes rise{from{opacity:0;transform:translateY(18px)}}

/* Categories */
.cat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:20px}
.cat-card{position:relative;display:block;border-radius:var(--r);overflow:hidden;background:var(--white);box-shadow:var(--shadow);transition:transform .3s var(--ease),box-shadow .3s}
.cat-card:hover{transform:translateY(-4px);box-shadow:var(--shadow-lg)}
.cat-card img{width:100%;aspect-ratio:4/5;object-fit:cover;transition:transform .6s var(--ease)}
.cat-card:hover img{transform:scale(1.05)}
.cat-info{position:absolute;inset-inline:10px;bottom:10px;background:rgba(255,249,242,.94);backdrop-filter:blur(6px);border-radius:var(--r-sm);padding:14px 16px}
.cat-info h3{margin:0 0 2px;font-size:1.15rem}.cat-info p{margin:0 0 6px;color:var(--muted);font-size:.88rem;line-height:1.7}
.cat-cta{color:var(--rose-deep);font-weight:600;font-size:.9rem}

/* Product cards */
.product-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:28px 20px}
.product-card{background:transparent}
.pc-media{position:relative;border-radius:var(--r);overflow:hidden;background:var(--blush);aspect-ratio:4/5}
.pc-link{display:block;height:100%}
.pc-img{width:100%;height:100%;object-fit:cover;transition:opacity .45s,transform .7s var(--ease)}
.pc-img-hover{position:absolute;inset:0;opacity:0}
.product-card:hover .pc-img-hover{opacity:1}
.product-card:hover .pc-img{transform:scale(1.04)}
.pc-badges{position:absolute;top:10px;inset-inline-start:10px;display:flex;flex-direction:column;gap:6px;align-items:flex-start}
.badge{font-size:.76rem;font-weight:600;padding:3px 12px;border-radius:999px;background:var(--white)}
.badge-sale{background:var(--rose);color:var(--ink)}.badge-new{background:var(--butter)}.badge-out{background:var(--ink);color:var(--cream)}
.pc-wish{position:absolute;top:10px;inset-inline-end:10px;width:42px;height:42px;border-radius:50%;border:0;background:rgba(255,255,255,.9);display:grid;place-items:center;cursor:pointer;color:var(--ink);transition:transform .2s,background .2s}
.pc-wish:hover{transform:scale(1.1)}
.pc-wish.is-active{background:var(--rose)}.pc-wish.is-active svg{fill:currentColor}
.pc-body{padding:14px 4px 0}
.pc-title{font-size:1rem;font-weight:600;margin:0 0 4px;font-family:var(--font-body)}
.pc-title a:hover{color:var(--rose-deep)}
.pc-price{display:flex;gap:10px;align-items:baseline;flex-wrap:wrap}
.pc-price del{color:var(--muted);font-size:.85rem}.pc-price strong{font-weight:700}
.pc-stock{font-size:.82rem;margin:2px 0 10px}
.stock-in{color:#5f7a56}.stock-low{color:#a87a13}.stock-out{color:var(--muted)}

/* Story */
.story-grid{display:grid;grid-template-columns:1fr 1fr;gap:64px;align-items:center}
.story-media img{border-radius:var(--r);aspect-ratio:4/5;object-fit:cover;width:100%;box-shadow:var(--shadow-lg)}
.story-copy h2{font-size:clamp(1.8rem,3.4vw,2.6rem)}
.story-copy p{color:var(--muted);font-size:1.05rem;max-width:34em}

/* Packaging */
.steps{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;counter-reset:s}
.steps li{background:var(--white);border-radius:var(--r);padding:32px 28px;box-shadow:var(--shadow)}
.steps li:nth-child(2){background:var(--blush)}.steps li:nth-child(3){background:#EEF2EA}
.step-no{display:block;font-family:var(--font-head);font-size:2.4rem;font-weight:700;color:var(--rose);line-height:1;margin-bottom:14px}
.steps h3{font-size:1.15rem}.steps p{margin:0;color:var(--muted)}

/* Gallery */
.gallery-grid{display:grid;grid-template-columns:repeat(6,1fr);gap:12px}
.gallery-tile{overflow:hidden;border-radius:var(--r-sm);aspect-ratio:1}
.gallery-tile img{width:100%;height:100%;object-fit:cover;transition:transform .6s var(--ease)}
.gallery-tile:hover img{transform:scale(1.08)}

/* Newsletter */
.newsletter{background:var(--butter);border-radius:28px;padding:64px 24px;text-align:center}
.newsletter h2{font-size:clamp(1.5rem,3vw,2.2rem)}.newsletter p{color:#5c4f3d}
.newsletter form{display:flex;gap:10px;max-width:520px;margin:24px auto 0}.newsletter input{flex:1}

/* Footer */
.site-footer{background:var(--ink);color:#e9dfd6;padding:64px 0 24px;margin-top:0}
.footer-grid{display:grid;grid-template-columns:1.6fr 1fr 1fr 1fr;gap:40px}
.site-footer h4{color:var(--butter);font-size:1rem}
.site-footer li{margin-bottom:8px}.site-footer a:hover{color:var(--rose)}
.ft-brand p{color:#cbbfb6;max-width:26em}.site-footer .logo{color:#fff}
.socials{display:flex;gap:16px;flex-wrap:wrap}.ft-contact{margin-top:10px;color:#cbbfb6}
.footer-bottom{margin-top:40px;padding-top:20px;border-top:1px solid rgba(255,255,255,.12);color:#a99d94}

/* Forms */
.field{margin-bottom:16px}
.field label,fieldset legend{display:block;font-weight:600;margin-bottom:6px;font-size:.95rem}
input[type=text],input[type=email],input[type=tel],input[type=password],input[type=search],input[type=number],select,textarea,.field input{width:100%;min-height:48px;padding:10px 16px;background:var(--white);border:1.5px solid var(--line);border-radius:14px;transition:border-color .2s,box-shadow .2s}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--rose);box-shadow:0 0 0 4px rgba(217,143,154,.2)}
.field.has-error input{border-color:#c0505f}.field-error{color:#b03a4b;font-size:.85rem}
fieldset{border:0;padding:0;margin:0 0 12px}
.check{display:flex;gap:10px;align-items:center;margin:8px 0 16px}.check input{width:20px;height:20px;accent-color:var(--rose)}

/* Auth */
.auth-wrap{display:grid;place-items:start center;padding:48px 0 80px}
.auth-card{width:min(460px,100%);background:var(--white);border-radius:24px;padding:36px 32px;box-shadow:var(--shadow)}
.auth-card-wide{width:min(620px,100%)}
.auth-card h1{font-size:1.7rem;margin-bottom:4px}
.auth-alt{margin:20px 0 0;text-align:center;color:var(--muted)}.auth-alt a{color:var(--rose-deep);font-weight:600}
code{background:var(--blush);padding:2px 8px;border-radius:8px;direction:ltr;display:inline-block}

/* Alerts / empty states */
.alert{padding:12px 16px;border-radius:14px;margin:16px 0;font-size:.95rem}
.alert-success{background:#e9f1e5;color:#3f5a37}.alert-error{background:#fbe6e8;color:#8f2f3d}.alert-info{background:#fbf0cf;color:#6b5312}
.empty-state{text-align:center;color:var(--muted);padding:36px 12px;display:grid;justify-items:center;gap:10px}
.empty-state svg{color:var(--rose);opacity:.7}

@media (prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important;scroll-behavior:auto!important}.reveal{opacity:1!important;transform:none!important}}
.js .reveal{opacity:0;transform:translateY(14px);transition:opacity .6s var(--ease),transform .6s var(--ease)}
.js .reveal.in{opacity:1;transform:none}

/* ================= v3: listing, product, cart, checkout, account, UI ================= */
.crumbs{display:flex;gap:8px;flex-wrap:wrap;font-size:.85rem;color:var(--muted);padding:20px 0 8px}
.crumbs a:hover{color:var(--rose-deep)}.crumbs b{color:var(--ink);font-weight:500}
.small{font-size:.86rem}.text-ok{color:#4a6c3f}.card-soft{background:var(--white);border-radius:var(--r);padding:24px;box-shadow:var(--shadow)}
.link-btn{background:none;border:0;color:var(--rose-deep);cursor:pointer;text-decoration:underline;padding:0}
.page-narrow-wide{padding:36px 0 80px}.page-narrow-wide>h1{font-size:clamp(1.6rem,3vw,2.2rem);margin-bottom:24px}
.forgot{margin:-6px 0 16px;font-size:.9rem}.forgot a{color:var(--rose-deep)}

/* Listing */
.listing{padding-bottom:80px}.listing-head h1{font-size:clamp(1.7rem,3.5vw,2.4rem);margin-bottom:.1em}
.listing-grid{display:grid;grid-template-columns:250px 1fr;gap:36px;align-items:start;margin-top:20px}
.filters-panel{position:sticky;top:96px;background:var(--white);border-radius:var(--r);padding:20px;box-shadow:var(--shadow)}
.fp-head{display:none;justify-content:space-between;align-items:center;margin-bottom:8px}
.fp-block{padding:14px 0;border-bottom:1px solid var(--line)}.fp-block:last-of-type{border:0}
.fp-block h3{font-size:.95rem;margin-bottom:8px;font-family:var(--font-body)}
.fp-cats a{display:block;padding:6px 10px;border-radius:10px;color:var(--muted)}
.fp-cats a:hover,.fp-cats a.is-active{background:var(--blush);color:var(--ink)}
.fp-price{display:flex;gap:8px;align-items:center}.fp-price input{min-height:42px;padding:6px 10px}
.fp-actions{display:grid;gap:8px;margin-top:8px}
.listing-bar{display:flex;align-items:center;gap:12px;margin-bottom:20px}.sort-select{margin-inline-start:auto}
.sort-select select{min-height:42px;width:auto;padding:6px 14px}
.filters-toggle{display:none}.grid-3{grid-template-columns:repeat(3,1fr)}
.pager{display:flex;gap:6px;flex-wrap:wrap;justify-content:center;margin-top:36px}
.pager a{min-width:42px;height:42px;display:grid;place-items:center;border-radius:12px;background:var(--white);box-shadow:var(--shadow)}
.pager a.is-active{background:var(--ink);color:#fff}.pager-gap{align-self:center;color:var(--muted)}
.search-inline{display:flex;gap:10px;width:min(460px,100%)}

/* Product card extras */
.pc-quick{position:absolute;inset-inline:12px;bottom:12px;min-height:40px;border:0;border-radius:999px;background:rgba(255,249,242,.95);font-weight:600;cursor:pointer;opacity:0;transform:translateY(8px);transition:.3s var(--ease)}
.product-card:hover .pc-quick,.pc-quick:focus-visible{opacity:1;transform:none}
@media (hover:none){.pc-quick{display:none}}

/* Quick view modal */
.modal{position:fixed;inset:0;z-index:130;background:rgba(48,42,40,.5);display:grid;place-items:center;padding:16px;animation:fade .25s}
.modal-box{position:relative;background:var(--cream);border-radius:24px;padding:28px;width:min(760px,100%);max-height:92vh;overflow:auto;animation:rise .35s var(--ease)}
.modal-close{position:absolute;top:10px;inset-inline-start:10px}
.qv-grid{display:grid;grid-template-columns:320px 1fr;gap:28px;align-items:start}.qv-grid img{border-radius:16px;width:100%;aspect-ratio:4/5;object-fit:cover}
@keyframes fade{from{opacity:0}}

/* Search suggestions */
.suggest{margin-top:10px;background:var(--white);border-radius:16px;box-shadow:var(--shadow-lg);overflow:hidden}
.suggest a{display:grid;grid-template-columns:40px 1fr auto;gap:12px;align-items:center;padding:8px 14px}
.suggest a:hover{background:var(--blush)}.suggest img{width:40px;height:50px;object-fit:cover;border-radius:8px}
.suggest .suggest-all{display:block;text-align:center;color:var(--rose-deep);font-weight:600}.suggest p{padding:14px;margin:0}

/* Product page */
.product-page{padding-bottom:96px}
.pp-grid{display:grid;grid-template-columns:1.05fr 1fr;gap:56px;margin-top:8px;align-items:start}
.pp-gallery{position:sticky;top:96px;display:grid;gap:12px}
.pp-main{position:relative;border-radius:var(--r);overflow:hidden;background:var(--blush);aspect-ratio:4/5}
.pp-main img{width:100%;height:100%;object-fit:cover;transition:transform .4s var(--ease)}
.zoomable.is-zoomed img{transform:scale(1.9);cursor:zoom-in}
.pp-badge{position:absolute;top:14px;inset-inline-start:14px}
.pp-thumbs{display:flex;gap:10px;overflow-x:auto;padding:2px}
.pp-thumb{flex:none;width:72px;height:90px;border:2px solid transparent;border-radius:12px;overflow:hidden;padding:0;cursor:pointer;background:var(--blush)}
.pp-thumb img{width:100%;height:100%;object-fit:cover}.pp-thumb.is-active{border-color:var(--rose)}
.pp-cat{color:var(--rose-deep);font-weight:600;font-size:.9rem}
.pp-info h1{font-size:clamp(1.6rem,3vw,2.2rem);margin:.15em 0 .2em}
.pp-rating{display:inline-flex;gap:8px;align-items:center;font-size:.9rem}
.stars{color:#E8B24B;letter-spacing:2px}.stars i{color:#DDD2C8;font-style:normal}
.pp-price{display:flex;gap:12px;align-items:baseline;margin:12px 0 4px}.pp-price strong{font-size:1.7rem;font-family:var(--font-head)}.pp-price del{color:var(--muted)}
.pp-short{color:var(--muted)}
.pp-buy{display:flex;gap:10px;align-items:center;margin:20px 0 10px}.pp-add{flex:1}
.qty-picker{display:inline-flex;align-items:center;background:var(--white);border:1.5px solid var(--line);border-radius:999px;height:48px}
.qty-picker button{width:44px;height:44px;border:0;background:none;border-radius:50%;cursor:pointer;display:grid;place-items:center}
.qty-picker button:hover{background:var(--blush)}.qty-picker input{width:34px;border:0;background:none;text-align:center;font-weight:700;min-height:0;padding:0}
.pp-wish{position:static;width:48px;height:48px;border:1.5px solid var(--line);background:var(--white)}
.pp-trust{display:flex;flex-wrap:wrap;gap:6px 18px;margin:18px 0;color:var(--muted);font-size:.9rem}.pp-trust li::before{content:"♡";color:var(--rose);margin-inline-end:6px}
.accordion{border-top:1px solid var(--line);margin-top:8px}
.accordion details,.faq details{border-bottom:1px solid var(--line)}
.accordion summary,.faq summary{list-style:none;cursor:pointer;padding:16px 4px;font-weight:600;display:flex;justify-content:space-between;align-items:center}
.accordion summary::-webkit-details-marker,.faq summary::-webkit-details-marker{display:none}
.accordion summary::after,.faq summary::after{content:"+";font-size:1.4rem;color:var(--rose-deep);transition:transform .25s}
details[open]>summary::after{transform:rotate(45deg)}
.acc-body,.faq details p{padding:0 4px 18px;color:var(--muted)}
.specs{margin:0}.specs div{display:flex;justify-content:space-between;padding:6px 0;border-bottom:1px dashed var(--line)}.specs dt{color:var(--muted)}.specs dd{margin:0}
.pp-reviews,.pp-related{margin-top:72px}.pp-reviews h2,.pp-related h2{font-size:1.5rem}
.reviews-grid{display:grid;grid-template-columns:1.2fr 1fr;gap:32px;align-items:start}
.review{padding:16px 0;border-bottom:1px solid var(--line)}.review header{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.review time{margin-inline-start:auto;font-size:.8rem}
.rating-big strong{font-size:2rem;font-family:var(--font-head)}
.rating-input{display:flex;flex-direction:row-reverse;justify-content:flex-end;gap:4px;margin-bottom:12px;border:0;padding:0}
.rating-input legend{width:100%;font-weight:600;margin-bottom:4px}
.rating-input input{position:absolute;opacity:0}.rating-input label{font-size:2rem;color:#DDD2C8;cursor:pointer;line-height:1;transition:color .15s,transform .15s}
.rating-input label:hover,.rating-input label:hover~label,.rating-input input:checked~label{color:#E8B24B}.rating-input label:hover{transform:scale(1.15)}
.rating-input input:focus-visible+label{outline:3px solid var(--rose);border-radius:6px}
.sticky-atc{display:none}

/* Cart / checkout */
.cart-layout,.checkout-grid,.order-grid,.account-grid,.contact-grid{display:grid;gap:28px;align-items:start}
.cart-layout{grid-template-columns:1fr 360px}.checkout-grid{grid-template-columns:1fr 380px}.order-grid{grid-template-columns:1.3fr 1fr}.account-grid,.contact-grid{grid-template-columns:1fr 1fr}
.cart-lines{display:grid;gap:14px}
.cart-line{display:grid;grid-template-columns:96px 1fr auto auto;gap:16px;align-items:center;background:var(--white);border-radius:var(--r);padding:14px;box-shadow:var(--shadow)}
.cart-line img{width:96px;height:120px;object-fit:cover;border-radius:12px;background:var(--blush)}.cl-info{display:grid;gap:6px}
.cart-summary,.sticky-card{position:sticky;top:96px}
.coupon-box{display:flex;gap:8px;margin-bottom:14px}.coupon-box input{min-height:44px;flex:1}.coupon-applied{margin:0;padding:10px 14px;background:#e9f1e5;border-radius:12px;width:100%}
.co-main{display:grid;gap:20px}.card-soft h2{font-size:1.15rem}
.co-items{display:grid;gap:12px;margin-bottom:16px}.co-items li{display:grid;grid-template-columns:52px 1fr auto;gap:12px;align-items:center;font-size:.92rem}
.co-items img{width:52px;height:65px;object-fit:cover;border-radius:8px}
.pay-options{display:grid;gap:10px}
.pay-option{display:flex;gap:12px;align-items:flex-start;padding:14px 16px;border:1.5px solid var(--line);border-radius:14px;cursor:pointer;transition:border-color .2s,background .2s}
.pay-option input{accent-color:var(--rose);width:20px;height:20px;margin-top:4px}.pay-option small{display:block;color:var(--muted)}
.pay-option.is-selected{border-color:var(--rose);background:#fdf3f4}
.order-thanks{text-align:center;padding:12px 0 8px}.order-thanks h1{margin:0}.big-heart{font-size:3rem;color:var(--rose);display:block;animation:beat 1.6s var(--ease) infinite}
@keyframes beat{50%{transform:scale(1.12)}}
.stepper{display:flex;justify-content:space-between;gap:6px;margin:24px 0;counter-reset:s}
.stepper li{flex:1;text-align:center;font-size:.85rem;color:var(--muted);position:relative;display:grid;gap:6px;justify-items:center}
.stepper li span{width:34px;height:34px;border-radius:50%;background:var(--white);border:2px solid var(--line);display:grid;place-items:center;font-weight:700;z-index:1}
.stepper li::before{content:"";position:absolute;top:17px;inset-inline:-50% 50%;height:2px;background:var(--line)}.stepper li:first-child::before{display:none}
.stepper li.done span,.stepper li.current span{background:var(--rose);border-color:var(--rose);color:var(--ink)}.stepper li.done::before,.stepper li.current::before{background:var(--rose)}.stepper li.current{color:var(--ink);font-weight:600}
.order-meta p{margin:0 0 10px}.order-meta hr{border:0;border-top:1px solid var(--line);margin:14px 0}
.order-list{display:grid;gap:12px;margin-bottom:28px}.order-row{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:16px 20px}.order-row span{display:grid}
.order-row:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg)}.order-row{transition:.2s}
.account-tiles{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:24px}
.tile{display:grid;gap:2px;text-align:center}.tile strong{font-family:var(--font-head);font-size:1.6rem}.tile span{color:var(--muted)}.tile:hover{background:var(--blush)}
.addr{margin-bottom:14px}.addr h3{margin-bottom:6px}
.btn-danger{background:#fbe6e8;color:#8f2f3d;border-color:transparent}.btn-danger:hover{background:#8f2f3d;color:#fff}
.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:0 14px}
.field textarea,textarea{width:100%;padding:12px 16px;border:1.5px solid var(--line);border-radius:14px;background:var(--white);resize:vertical}
select{appearance:none;background-image:linear-gradient(45deg,transparent 50%,var(--muted) 50%),linear-gradient(135deg,var(--muted) 50%,transparent 50%);background-position:18px 52%,24px 52%;background-size:6px 6px;background-repeat:no-repeat;padding-inline-start:40px}

/* Static pages */
.prose-wrap{padding:40px 0 90px;max-width:820px}.prose-head h1{font-size:clamp(1.8rem,3.5vw,2.6rem)}
.prose h2{font-size:1.3rem;margin-top:1.6em}.prose p,.prose li{color:#51474a;font-size:1.03rem}.prose ul{list-style:disc;padding-inline-start:22px}.prose a{color:var(--rose-deep);text-decoration:underline}
.contact-info p{margin:0 0 10px}
.notfound{padding:80px 0}.nf-code{font-family:var(--font-head);font-size:6rem;font-weight:700;color:var(--rose);line-height:1;margin:0}

/* Benefits + marquee (home) */
.benefits{margin-top:-8px}.benefits ul{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}
.benefits li{display:flex;gap:12px;align-items:center;background:var(--white);padding:16px 18px;border-radius:var(--r);box-shadow:var(--shadow)}
.benefits b{width:42px;height:42px;display:grid;place-items:center;border-radius:50%;background:var(--blush);color:var(--rose-deep);font-size:1.2rem;flex:none}
.benefits strong{display:block;font-size:.95rem}.benefits small{color:var(--muted)}
.marquee{overflow:hidden;background:var(--sage);color:var(--ink);margin-top:56px;padding:12px 0;direction:ltr}
.marquee-track{display:flex;gap:36px;width:max-content;animation:marq 28s linear infinite;font-family:var(--font-head);font-size:1.15rem;font-weight:700}
@keyframes marq{to{transform:translateX(-50%)}}

/* Mobile tab bar / back to top */
.tabbar{display:none}
.to-top{position:fixed;inset-inline-start:18px;bottom:22px;width:46px;height:46px;border-radius:50%;border:0;background:var(--ink);color:#fff;cursor:pointer;box-shadow:var(--shadow-lg);z-index:55;display:grid;place-items:center;transition:transform .2s}.to-top:hover{transform:translateY(-3px)}

/* Trust badges + footer logo */
.footer-logo{height:44px;width:auto;filter:none}
.trust-row{display:flex;flex-wrap:wrap;gap:14px;margin-top:36px;padding-top:28px;border-top:1px solid rgba(255,255,255,.12)}
.trust-badge{background:#fff;border-radius:14px;padding:8px 12px;display:grid;place-items:center;min-width:90px;min-height:100px}
.trust-badge img{max-height:90px;width:auto;display:block}
.footer-legal{color:#a99d94;font-size:.85rem;margin:18px 0 0;max-width:60em}

/* ================= v6: order tracking timeline + support tickets ================= */
.account-tiles{grid-template-columns:repeat(auto-fit,minmax(130px,1fr))}
.track-card{background:var(--white);border-radius:26px;padding:30px 28px 22px;box-shadow:var(--shadow);margin-bottom:24px;overflow:hidden;position:relative}
.track-card::before{content:"";position:absolute;inset:0 0 auto 0;height:5px;background:linear-gradient(to left,var(--rose),var(--butter),var(--sage))}
.track-head{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;flex-wrap:wrap;margin-bottom:34px}
.track-kicker{font-size:.78rem;font-weight:700;color:var(--rose-deep);letter-spacing:.02em}
.track-head h2,.ticket-head h1{font-size:clamp(1.4rem,3vw,1.9rem);margin:2px 0 4px}
.track-head p{margin:0;color:var(--muted)}
.track-code{display:grid;gap:3px;justify-items:start;background:var(--cream);border:1.5px dashed var(--rose);border-radius:16px;padding:10px 16px}
.track-code small{color:var(--muted);font-size:.74rem}.track-code b{font-size:1.08rem;letter-spacing:.08em;font-family:ui-monospace,Menlo,Consolas,monospace}
.copy-btn{display:inline-flex;gap:6px;align-items:center;background:none;border:0;color:var(--rose-deep);font-weight:600;font-size:.82rem;cursor:pointer;padding:2px 0}
.copy-btn:hover{text-decoration:underline}
.track{position:relative;display:grid;grid-template-columns:repeat(5,1fr);gap:8px;margin:0;padding:0;list-style:none}
.track::before{content:"";position:absolute;top:27px;inset-inline:10%;height:6px;border-radius:999px;background:var(--line)}
.track::after{content:"";position:absolute;top:27px;inset-inline-start:10%;height:6px;width:calc(80% * var(--p) / 100);border-radius:999px;background:linear-gradient(to left,var(--rose),var(--butter));animation:grow 1.3s var(--ease) both}
@keyframes grow{from{width:0}}
.t-step{position:relative;z-index:1;display:grid;justify-items:center;align-content:start;gap:4px;text-align:center}
.t-ico{width:56px;height:56px;border-radius:50%;display:grid;place-items:center;background:var(--white);border:3px solid var(--line);color:#b9aea7;transition:.3s}
.t-step.done .t-ico{background:var(--rose);border-color:var(--rose);color:var(--ink)}
.t-step.current .t-ico{background:var(--ink);border-color:var(--ink);color:var(--butter);animation:pulse 2.2s infinite}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(217,143,154,.6)}70%{box-shadow:0 0 0 15px rgba(217,143,154,0)}100%{box-shadow:0 0 0 0 rgba(217,143,154,0)}}
.t-step strong{font-size:.95rem;margin-top:6px}.t-step small{color:var(--muted);font-size:.76rem;min-height:1.2em}
.t-step.todo strong{color:#a49a95;font-weight:500}.t-step.current strong{color:var(--rose-deep)}
.t-note{font-style:normal;font-size:.76rem;line-height:1.6;background:var(--blush);padding:5px 10px;border-radius:12px;margin-top:4px;max-width:150px}
.track-foot{margin:26px 0 0;padding-top:14px;border-top:1px dashed var(--line);color:var(--muted);font-size:.82rem}
.track-card.is-cancelled::before{background:#c0505f}.track-card.is-cancelled .track-kicker,.track-card.is-cancelled h2{color:#a53a49}
.track-hero{text-align:center;padding:36px 0 26px}.track-hero h1{font-size:clamp(1.8rem,4vw,2.6rem);margin-bottom:.2em}.track-hero p{color:var(--muted)}
.track-form{display:flex;gap:10px;max-width:520px;margin:20px auto 0}.track-form input{flex:1;font-size:1.05rem;letter-spacing:.08em;text-align:center;text-transform:uppercase;min-height:54px}
.track-form .btn{min-height:54px}
.track-cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:20px;margin-top:10px}
.track-page{padding-bottom:90px}
.ticket-row{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:12px 4px;border-bottom:1px solid var(--line);transition:background .2s}
.ticket-row:hover{background:var(--cream)}.ticket-row span{display:grid}.ticket-row small{font-size:.78rem}
a.ticket-row.card-soft{margin-bottom:12px;padding:16px 20px;border-bottom:0}
.ticket-wrap{max-width:860px}.ticket-head{display:flex;justify-content:space-between;gap:20px;flex-wrap:wrap;align-items:flex-start;margin-bottom:8px}
.toolbar-line{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:20px}.toolbar-line h1{margin:0}
.chat{display:grid;gap:14px;margin:22px 0}
.msg{max-width:86%;padding:14px 18px;border-radius:20px;background:var(--white);box-shadow:var(--shadow);animation:rise .4s var(--ease) both}
.msg.support{justify-self:start;border-end-start-radius:6px;border-inline-start:4px solid var(--sage)}
.msg.me{justify-self:end;background:var(--blush);border-end-end-radius:6px}
.msg header{display:flex;gap:12px;align-items:center;font-size:.78rem;color:var(--muted);margin-bottom:6px}.msg header strong{color:var(--ink)}
.msg p{margin:0;white-space:pre-wrap;line-height:1.9}
@media (max-width:760px){
  .track-card{padding:24px 18px 18px}.track{grid-template-columns:1fr;gap:0}
  .track::before{top:28px;bottom:28px;inset-inline:auto;inset-inline-start:25px;width:6px;height:auto}
  .track::after{top:28px;inset-inline-start:25px;width:6px;height:calc((100% - 56px) * var(--p) / 100);animation:growv 1.3s var(--ease) both;background:linear-gradient(to bottom,var(--rose),var(--butter))}
  @keyframes growv{from{height:0}}
  .t-step{grid-template-columns:56px 1fr;justify-items:start;text-align:start;column-gap:16px;row-gap:2px;padding-bottom:22px;align-items:center}
  .t-ico{grid-row:1/5}.t-step strong{margin-top:0}.t-note{max-width:none}
  .track-form{flex-direction:column}.msg{max-width:94%}
}

/* ================= v5: tracking timeline, tracking page, tickets ================= */
.eyebrow{display:inline-block;background:var(--white);color:var(--rose-deep);font-weight:700;font-size:.82rem;padding:4px 16px;border-radius:999px;box-shadow:var(--shadow);margin-bottom:12px}
.chip{display:inline-block;font-family:ui-monospace,Menlo,Consolas,monospace;font-size:.85rem;background:var(--blush);padding:2px 12px;border-radius:999px;margin-inline-end:8px}
.chip-label{font-size:.8rem;color:var(--muted)}

/* Tracking code chip */
.code-chip{display:inline-flex;align-items:center;gap:10px;background:var(--cream);border:2px dashed var(--rose);border-radius:16px;padding:6px 8px 6px 14px;margin-top:4px}
.code-chip b{font-family:ui-monospace,Menlo,Consolas,monospace;font-size:1.25rem;letter-spacing:.14em;color:var(--ink)}
.chip-copy{display:inline-flex;align-items:center;gap:6px;border:0;background:var(--rose);color:var(--ink);border-radius:12px;padding:8px 14px;font-weight:600;cursor:pointer;transition:transform .2s,background .2s}
.chip-copy:hover{transform:translateY(-1px);background:#cf7f8c}.chip-copy.is-done{background:var(--sage)}

/* Tracking hero */
.track-hero{position:relative;padding:56px 0 64px;text-align:center;background:radial-gradient(900px 300px at 50% -40px,var(--blush),transparent 70%),var(--cream);overflow:hidden}
.track-hero h1{font-size:clamp(1.9rem,4.4vw,3rem);margin-bottom:.2em}.track-hero p{color:var(--muted);max-width:34em;margin-inline:auto}
.track-hero-sm{padding:40px 0 48px}.track-hero-sm h1{font-size:clamp(1.6rem,3.4vw,2.3rem)}
.track-form{display:flex;gap:10px;max-width:560px;margin:26px auto 0;background:var(--white);padding:8px;border-radius:999px;box-shadow:var(--shadow-lg)}
.track-form input{border:0;min-height:48px;background:transparent;letter-spacing:.12em;font-size:1.05rem;text-align:center;box-shadow:none!important}
.track-form input:focus{box-shadow:none;border:0}.track-form .btn{flex:none}
.track-result{padding:8px 0 80px;margin-top:-28px;position:relative}
.track-card{background:var(--white);border-radius:24px;box-shadow:var(--shadow-lg);padding:28px;margin-bottom:20px}
.track-head{display:flex;justify-content:space-between;gap:20px;flex-wrap:wrap;align-items:center;padding-bottom:22px;border-bottom:1px solid var(--line);margin-bottom:26px}
.track-meta{display:flex;gap:26px;flex-wrap:wrap}.track-meta span{display:grid;gap:2px}.track-meta b{font-weight:600}
.track-foot{margin-top:26px;padding-top:20px;border-top:1px solid var(--line);display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;align-items:center}.track-foot p{margin:0}
.help-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;padding:8px 0 80px}
.help-ic{width:50px;height:50px;border-radius:16px;background:var(--blush);color:var(--rose-deep);display:grid;place-items:center;margin-bottom:12px;flex:none}
.help-grid h3{font-size:1.05rem}.help-grid p{margin:0}

/* Order timeline */
.otl{display:flex;list-style:none;padding:0;margin:0}
.otl-step{flex:1;position:relative;text-align:center;display:flex;flex-direction:column;align-items:center;gap:10px;min-width:0}
.otl-step::before{content:"";position:absolute;top:27px;inset-inline-start:50%;width:100%;height:4px;background:var(--line);border-radius:4px;z-index:0}
.otl-step:last-child::before{display:none}
.otl-step::after{content:"";position:absolute;top:27px;inset-inline-start:50%;width:100%;height:4px;background:linear-gradient(90deg,var(--rose),var(--sage));border-radius:4px;z-index:0;transform:scaleX(0);transform-origin:right center;transition:transform .8s var(--ease)}
.otl-step.is-done::after{transform:scaleX(1);animation:grow .8s var(--ease) backwards;animation-delay:calc(var(--i) * .22s)}
@keyframes grow{from{transform:scaleX(0)}}@keyframes growY{from{transform:scaleY(0)}}@keyframes pop{from{transform:scale(.55);opacity:.4}}
.otl-step.is-done .otl-node{animation:pop .5s var(--ease) backwards;animation-delay:calc(var(--i) * .22s)}
.otl-step:last-child::after{display:none}
.otl-node{width:58px;height:58px;border-radius:50%;background:var(--white);border:3px solid var(--line);display:grid;place-items:center;color:var(--muted);z-index:1;transition:all .4s var(--ease);transition-delay:calc(var(--i) * .22s)}
.otl-step.is-done .otl-node{background:var(--sage);border-color:var(--sage);color:var(--ink)}
.otl-step.is-current .otl-node{background:var(--rose);border-color:var(--rose);color:var(--ink);animation:pulse 2s infinite;animation-delay:calc(var(--i) * .22s + .4s)}
@keyframes pulse{0%{box-shadow:0 0 0 0 rgba(217,143,154,.55)}70%{box-shadow:0 0 0 16px rgba(217,143,154,0)}100%{box-shadow:0 0 0 0 rgba(217,143,154,0)}}
.otl-body{display:grid;gap:3px;justify-items:center;padding:0 6px}.otl-body strong{font-size:1rem}.otl-body small{color:var(--muted);font-size:.78rem}
.otl-step.is-todo .otl-body strong{color:var(--muted);font-weight:500}
.otl-body p{margin:6px 0 0;font-size:.85rem;color:#51474a;line-height:1.7;max-width:16em}
.otl-note{background:var(--cream);border-radius:12px;padding:6px 12px;color:var(--ink)!important}
.otl-cancel{background:#fbe6e8;color:#8f2f3d;border-radius:14px;padding:12px 16px;margin-bottom:20px}
.otl.is-cancelled{opacity:.7;filter:grayscale(.4)}
.otl-compact .otl-node{width:40px;height:40px;border-width:2px}.otl-compact .otl-node svg{width:18px;height:18px}
.otl-compact .otl-step::before,.otl-compact .otl-step::after{top:19px;height:3px}.otl-compact .otl-body strong{font-size:.78rem}.otl-compact .otl-body small{display:none}
.support-side .otl-compact{margin:18px 0}

/* Orders list cards */
.order-card{display:grid;gap:12px;padding:18px 20px;transition:transform .2s,box-shadow .2s}.order-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg)}
.oc-top{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}.oc-top>span:first-child{display:grid}
.mini-progress{height:8px;background:var(--blush);border-radius:999px;overflow:hidden}.mini-progress i{display:block;height:100%;background:linear-gradient(90deg,var(--rose),var(--sage));border-radius:inherit;transition:width .8s var(--ease)}
.oc-steps{display:flex;justify-content:space-between;font-size:.74rem;color:var(--muted)}.oc-steps .on{color:var(--ink);font-weight:600}
.quick-track{display:flex;align-items:center;gap:14px;flex-wrap:wrap;margin-bottom:24px;padding:16px 20px}.quick-track .help-ic{margin:0}.quick-track div{display:grid;flex:1;min-width:140px}
.quick-track input{width:auto;flex:1;min-width:160px;letter-spacing:.1em}
.account-tiles{grid-template-columns:repeat(4,1fr)}

/* Support / tickets */
.support-wrap{padding:8px 0 90px;margin-top:-24px}
.support-grid{display:grid;grid-template-columns:1fr 340px;gap:24px;align-items:start}.support-main{display:grid;gap:24px}
.support-main h2{font-size:1.2rem}.support-side{position:sticky;top:96px}
.verify-card{max-width:680px;margin:0 auto}
.ticket-list{display:grid;gap:12px}
.ticket-row{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:16px 20px;transition:transform .2s,box-shadow .2s}.ticket-row:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg)}
.tr-main{display:grid;gap:2px;min-width:0}
.ticket-page{padding:12px 0 90px;max-width:860px}
.ticket-head{display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;align-items:center;margin-bottom:20px}.ticket-head h1{font-size:1.4rem;margin:0}.ticket-head p{margin:2px 0 0}
.ticket-state{display:grid;gap:6px;justify-items:end}
.thread{display:grid;gap:18px;margin:24px 0}
.msg{display:flex;gap:12px;align-items:flex-end;max-width:88%;animation:rise .4s var(--ease) both}
.msg-avatar{width:40px;height:40px;border-radius:50%;display:grid;place-items:center;font-weight:700;flex:none}
.msg-customer{align-self:flex-start}.msg-customer .msg-avatar{background:var(--blush);color:var(--rose-deep)}
.msg-customer .msg-bubble{background:var(--white);border-radius:20px 20px 20px 6px;box-shadow:var(--shadow)}
.msg-admin{flex-direction:row-reverse;margin-inline-start:auto}.msg-admin .msg-avatar{background:var(--sage);color:var(--ink)}
.msg-admin .msg-bubble{background:#eef2ea;border-radius:20px 20px 6px 20px}
.msg-bubble{padding:12px 16px;min-width:200px}.msg-bubble header{display:flex;justify-content:space-between;gap:16px;font-size:.82rem;margin-bottom:4px}.msg-bubble time{color:var(--muted)}
.msg-bubble p{margin:0;line-height:1.9;word-break:break-word}
.msg-att img{max-width:240px;border-radius:12px;margin-top:8px}
.thread{display:flex;flex-direction:column}
.composer{display:grid;gap:12px}.composer textarea{border:1.5px solid var(--line)}
.composer-bar{display:flex;justify-content:space-between;align-items:center;gap:12px}
.attach{display:inline-flex;align-items:center;gap:6px;color:var(--muted);cursor:pointer;font-size:.9rem}.attach input{width:0;height:0;opacity:0;position:absolute}.attach:hover{color:var(--ink)}